At PaSteps, we strive to provide the highest quality online dance education and experiences. To maintain transparency and ensure client satisfaction, we’ve outlined our refund policy below:
- Non-Refundable Services
All live and recorded classes, private lessons, and events are non-refundable once access or participation has commenced, as these are custom-tailored or time-specific services. - Refund Eligibility
Refunds may be considered for cancellations made at least 48 hours before the scheduled service. Requests for refunds must be submitted via email, with proof of purchase and a valid reason for cancellation. - Service Rescheduling
In the event of unforeseen circumstances, we offer the option to reschedule missed classes or lessons at no additional cost, ensuring you don’t lose access to your dance journey. - Customer Support
If you encounter any issues or concerns, our support team is here to assist you promptly and ensure your experience is positive and rewarding.